Technical Service Officer

Date Posted: 24-Jan-2018
Monthly Salary: $300-$400

Job Description

  • Install internet connection and other communication connections for customer following to procedures;
  • Resolve technical issues for customers on the phone and by visiting the customer’s site;
  • Keep records of service to customers;
  • Keep track of company stock/equipment and property;
  • Escalate and report issues and concerns to supervisor and manager as required;
  • Perform professional communication with customers by face to face, on the phone and email;
  • Provide details of potential customers or upgraded sales leads to the Sales Team;
  • Follow up processes, policies, and procedures;
  • Any other related tasks as assigned from time to time by Manager.

Job Requirement

  • Bachelor Degree in Computer Science or other related fields;
  • At least one year-experience with Modems, Wi-Fi, TCP/IP, Routers, Switches, VPN, Firewall, WiMAX, XDSL, Fibre Optic and other internet related technologies;
  • Experience with common computer operating systems and Internet related Applications eg; Microsoft Windows, Internet Explorer, Emails;
  • Be good at speaking and writing in English;
  • Ability of Chinese Speaking is a MUST;
  • Be good at communication, initiative, patient, and problem solving;
Job Name

Job Detail

  • Function
  • Location
    Phnom Penh,
  • Hiring
  • Career Level
  • Experience
    2 Years
  • Age
  • Nationality
  • Degree
    Bachelor Degree
  • Language
  • Closing Date

Contact Information

  • Mss.Leak Na
  • 098 556 166
  • 2 Floor, SI Building, No 93, Preah Sihanuk Blvd (274), Khan Daun Penh, Phnom Penh.

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