Good Quality & Service
Customer Service Executive
» Company
» Industry
: Architecture/Building/Construction
» Employees
: 120
» Location
: Phnom Penh
Sun Hour Group Co.,LTD

Degree Middle Term Full Time
Year of Exp. 1 Function Manufacturing
Salary $450-$600 Qualification Bachelor Degree
Sex Male/Female Language English,
Age 20-45 Location Phnom Penh,
Published Date 2016-09-26 Closing Date 2016/10/24
  • Job Description

• Handle job well which was assigned

• SOP set up in terms of account management and order management

• Build customer service culture and ensure high customer satisfaction on SML

• Ensure in time response (24 hours) to customer on inquiry & order management

• Ensure on time delivery to meet customers' expectation

• Ensue data accuracy to customer & operation team

• Handle daily, weekly and monthly report to supervisor

• Join in training to get full fill understanding about handling orders/queries.

• Maintains work flow by monitoring steps of the process

  • Job Requirements

• At least 1 years of working experience with customer services, solving problem… Experience on label/garment/printing is more appreciated.

• Excellent in speaking, writing, reading English, other languages such as Chinese, Korean, and Cantonese… will be an advantage.

• Good at computer skill of Microsoft Words, Microsoft Excels, Microsoft PowerPoint

• Be Smart, honest, friendly, hardworking, able to work under pressure, careful, active, teamwork and considerable

• Good problem solving & communication skill with internal & external

Working Day and Hours

• Monday to Saturday 08:00 AM to 12:00 PM & 13:00 PM to 17:00PM, Lunch time: 12:00PM to 13:00PM

• Saturday work half day

Salary and Benefits  

• Salary (negotiation)

• Commission 

• Food allowance 1.5 USD per day

• 13th month’s Salary bonus

• Yearly Salary review

• NSSF ( National Social Security Fund)

• Accident and Health Care insurance (24H)

• 18 days Annual Leave and Public holiday

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  • Contact
Contact Person : Mss. Leakna
Phone : 098 55 61 66 / 098 461 777
Email : leakna.h@camsvjob.com
Website : www.camsvjob.com
Address : 2nd Floor, SI Building, No 93, Sihanuk Street, Khan Daun Penh , Phnom Penh, Cambodia