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Job Detail
Customer Service
Date Posted: 06-Jun-2018
Monthly Salary:
500$ -700$
S&V Cambodia Jobs
Logistics / Freight / Shipping / Delivery / Warehouse
FULL TIME
1052
Job Description
Deal directly with customers either by telephone, electronically or face to face
Handle and resolve customer complaints & respond promptly to customer inquiries
Obtain and evaluate all relevant information to handle product and service inquiries
Organize workflow to meet customer timeframes
Direct requests and unresolved issues to the designated resource
Keep records of customer interactions and transactions
Record details of inquiries, comments and complaints
Record details of actions taken
Maintain customer databases
Prepare and distribute customer activity reports
Communicate and coordinate with internal departments
Follow up on customer interactions
Other Task Assign by Manager
Job Requirement
Graduated Bachelor Degree or Under Graduated in Business Management or related field
Have experience in logistic is advantages
Good communication in English & Chinese
Knowledge of shipping will be advantages
High commitment and self-directed
Computer literacy in MS Word, MS Excel
Must be honest, hard-working and able to work independently
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Job Detail
Function
Customer Service
Location
Phnom Penh,
Hiring
1
Career Level
Middle
Experience
3 Years
Age
18-45 Years
Nationality
Cambodian
Degree
Bachelor Degree
Language
English,
Closing Date
06-Jul-2018
Contact Information
Mss.Leak Na
098 556 166
leakna.h@camsvjob.com
www.camsvjob.com
2 Floor, SI Building, No 93, Preah Sihanuk Blvd (274), Khan Daun Penh, Phnom Penh.
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