Customer Service in Chinese Speaking

Date Posted: 06-Dec-2018
Monthly Salary: 600$-800$

Job Description

  • Deal directly with customers either by telephone, electronically or face to face
  • Handle and resolve customer complaints & respond promptly to customer inquiries
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Organize workflow to meet customer timeframes
  • Direct requests and unresolved issues to the designated resource
  • Keep records of customer interactions and transactions
  • Record details of inquiries, comments and complaints
  • Record details of actions taken
  • Maintain customer databases
  • Prepare and distribute customer activity reports
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions
  • Other Task Assign by Manager

Job Requirement

  • Graduated Bachelor Degree or Under Graduated in Business Management or related field
  • Have experience in logistic is advantages
  • Good communication in English & Chinese
  • Knowledge of shipping will be advantages
  • High commitment and self-directed
  • Computer literacy in MS Word, MS Excel
  • Must be honest, hard-working and able to work independently
Job Name

Job Detail

  • Function
    Customer Service
  • Location
    Phnom Penh,
  • Hiring
  • Career Level
  • Experience
    2 years Years
  • Age
    20-30 Years
  • Nationality
  • Degree
    Bachelor Degree
  • Language
  • Closing Date

Contact Information

  • Mss.Chanraksmey Oum
  • 081 55 61 66
  • 2 Floor, SI Building, No 93, Preah Sihanuk Blvd (274), Khan Daun Penh, Phnom Penh.

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