Network & System Engineer
  • Manufacturing
  • Phnom Penh,
2 years ago
Information Technology
3 years years
Bachelor Degree
18 - 35 Years
Job Description
  • Monitor recurring scheduling of preventive maintenance
  • Monitor case aging and report to ensure problem are under control and solved
  • Monitor shift standby in the town and provinces
  • Be able to provide support 24/7 to the team and customer
  • Install hardware and software configurations, troubleshoot and maintain computer systems, hardware and peripherals
  • Identifies, analyzes and repairs product failures, orders replacement parts as required
  • Provide technical product training and basic user functionality training to customer base when required
  • Ensure have all documents related support (Network, PC’s Inventories,  etc)
  • Crimping network points and cabling network.
  • Installing and configuring computer hardware operating systems and applications
  • Setup and configuration File Server and client ( MDaemon and MS Exchange)
  • Replacing parts as required.
  • Preventive maintenance own account by schedule
  • Troubleshooting system and network problems and diagnosing and solving hardware/ software faults.
  • Providing support, including procedural documentation
  • Following diagrams and written instructions to repair a fault or set up a system
  • Helpdesk responsible on out of working hour and public holidays.
  • Talking staff/clients through a series of actions, either face to face or over the telephone
  • Working continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritizing and managing many open cases at one time
  • Testing and evaluating new technology
  • Any other tasks may be asked to do when needed.

Required Knowledge, Skills, and Abilities
  • Bachelor’s Degree in Computer Science or any related fields
  • At least 2-3years Experience in relevant skill and under strong pressure environment, Good communication, Leadership, Negotiation skills.
  • Highly flexible to resolve problem.
  • Strong commitment, passion, self-motivation and be able to travel.
  • Ability to work with others and maintain good relationships with team
  • Ability to manage multiple tasks in various stages of effective and efficient results
  • Good command of English language


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