Diagnosis Technician

Date Posted: 23-Apr-2019
Monthly Salary: Negotiable

Job Description


  • Systematic, professional and complex diagnosis of the vehicle using corresponding diagnostic tools,
  • methods and facilities.
  • Arranged by the servicer advisor, communicate with the customer to obtain additional information
  • on complaints.
  • If required, carry out trouble diagnosis under dynamic test condition on the stand and/or road.
  • Determine the cause of the fault and rectify it.
  • Compare the actual condition of a vehicle with the current production configuration and access its
  • technical condition.
  • Document the diagnosis procedure in a suitable diagnosis database.
  • In case of complex technical problems and repeat cases, contact second level support.
  • Support the system technician in diagnosis and repair on demand.

Final check and vehicle hand-over (in special cases)

  • Assist the service advisor to perform a final check of the repair vehicles regarding the scope of the
  • repair, roadworthiness and operational reliability, using testing and measuring equipment.
  • Assist the service advisor, personally handing over the repaired vehicles and, if required, explaining
  • the results of the diagnosis as well as the work that has been performed. If necessary to conduct a
  • final test run.
  • If necessary, giving the customer additional instructions on handling.

Other specialist tasks

  • Give colleagues in the workshop technical advice and information regarding product-specific
  • problems.
  • Establish and foster contact with person in central service suits in order to clarity problems and solve
  • difficult technical problems.
  • Pass on regularly data on results of diagnosis (diagnosis database) to second level support.
  • Learn by own initiative about new vehicle systems, in term of structure as well as functions, and pass
  • this knowledge to colleagues in the workshop or, if and when required, to customers.
  • Compile technical product reports on vehicle defects, descriptions of causes and suitable
  • optimization measures.
  • Arrange for and monitor orders for special tools required for diagnosis purposes, agreed by the
  • workshop management.
  • Contract the diagnosis second level support for warranty & goodwill overtime release.

Job Requirement

  • Have diagnosis experience, preferably in the automobile industry or other high value retail
  • environment.
  • Have earned a university degree.
  • Strong working knowledge of English. Knowledge of Chinese is a plus.
  • Proficiency with computers.
  • Possess a valid automobile Khmer driving license.
  • Passionate about delivering first class service. Passionate for automobiles.
  • Goal oriented. Independent.
  • At least 26 years of age.
Job Name

Job Detail

  • Function
  • Location
    Phnom Penh,
  • Hiring
  • Career Level
  • Experience
    2 year Years
  • Age
    18-35 Year old
  • Nationality
  • Degree
    Bachelor Degree
  • Language
  • Closing Date

Contact Information

  • Mss.Leak Na
  • 098 556 166
  • leakna.h@camsvjob.com
  • www.camsvjob.com
  • 2 Floor, SI Building, No 93, Preah Sihanuk Blvd (274), Khan Daun Penh, Phnom Penh.

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