IT Operations Manager
  • Food & Beverages
  • Phnom Penh,
1 year ago
Information Technology
5 - 7 years
Bachelor Degree
Job Description
  • Monitor and coordinate with DD & team to ensure all sites system infrastructure availability & performance of all Business Systems.
  • Ensuring that all company network and physical security policies are followed in relation to the infrastructure.
  • Ensure Service Levels are aligned to Business objectives
  • Design and Implementation of new infrastructure systems or improve existing systems to support business growth objectives
  • Developing and maintaining IT policies and procedures as per KO standard
  • Conduct training and enforce information security awareness to the users on yearly basis.
  • Ensure 100% compliance to company Security requirements.
  • Check site backup daily and ensure backup jobs run succeed for all sites
  • Log calls to DD for any issues and troubleshoot site backup with them
  • Developing and maintaining policies and procedures
  • Conduct training and enforce information security awareness to the users on yearly basis
  • Setup clearly defined team performance objectives in line with overall functional objectives
  • Ensure setting up right checks and balance to meets the agreed incident, problem and request SLA’s
  • Develop Team capability for agreed projects and manage team resources to ensure on time deliver these projects

Required Knowledge, Skills, and Abilities
  • Bachelor’s degree computer science or related areas an advantage
  • 5 - 7 years’ experience infrastructure management
  • Good analytical, problem solving and decision-making skills
  • Strong English skills required to manage international vendors
  • Excellent communication skills
  • Experience in management, operations, and leadership.


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