Senior Infrastructure Engineer
  • Information Technology
  • Phnom Penh,
1 year ago
Information Technology
2-3 years
Bachelor Degree
Job Description
  • Acts as technical lead on assigned projects. Takes responsibility for completion of assigned project tasks.
  • Design and implement highly available, fault tolerant systems utilizing VMware / Hyper -V.
  • Troubleshoot physical server hardware including HP, Lenovo, IBM, servers.
  • Display expertise in Storage Area Networking (SAN], storage management, Network Attached Storage (NAS], fiber channel switches, storage provisioning.
  • Manage a variety of Enterprise Storage systems to include disk arrays, Network Attached Storage (NAS], fiber channel switches, and tape libraries.
  • Respond to technical service hardware repair requests on enterprise-level servers, storage sub-systems and drives and networking devices at client locations in the area.
  • Resolve clients’ questions or problems in the areas of product functionality and technical troubleshooting.
  • Troubleshoots and repairs/replaces hardware components on enterprise servers, storage-subsystems and drives
  • Takes responsibility for additional follow-up, testing and troubleshooting services or problem escalation.
  • Maintains a high degree of professionalism in actions, demeanor and dress.
  • Ensures a high level of customer satisfaction throughout the service delivery transaction.
  • Takes leadership role in managing major incidents and problems through root cause analysis and effective communication among teams

Required Knowledge, Skills, and Abilities

Skills and Experience

  • Bachelor's in computer science or related field.
  • A minimum of 8 years of relevant experience in IT field.
  • A minimum of 3 years of relevant experience in designing and implementing FT, HA solutions with VMWare or Hyper-V.
  • VMware Certified Professional. A minimum of 5 years' expert level experience in VMware technologies including strong experience with vCenter.
  • Expert experience with maintenance and administration of VMware virtualized systems.
  • Demonstrates advance understanding of a Data Center IT Operations environment.
  • Desirable skill includes experience with HP rack and blade servers and chassis, and Lenovo, IBM servers. Other OS and application experience helpful: Microsoft, Linux OS.
  • Excellent interpersonal and communication skills, written and oral.
  • Effective communication skills for relaying business and technical information to audiences with varying backgrounds including offshore teams and technical development teams
  • Ability to effectively plan, facilitate, and participate in meetings with employees from all organizational levels
  • Effective use of teamwork to contribute to a high-morale/high-performance team culture, leading by example

Preferred Professional Qualifications

  • Any of
  • VMware Data Center Certification.
  • HP, Lenovo, IBM Physical server relevant certifications.
  • SAN / NAS relevant certifications


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