Manage distribution costs to budget and provide hands on guidance and leadership to distribution supervisors, dispatchers and strategic route planners as well as provide senior management with timely comprehensive reporting relative to execution of budget, customer service, policy and other key strategic initiative as assigned
Oversight over Strategic Route Planning process to enable cost effective daily execution of all route level activities through development of achievable work plans and tailored distribution, support market execution through modeling of a robust customer service policy optimizing call frequency, in outlet services by channel, service patterns and alternative distribution strategies including the resource requirements necessary to deliver same.
Manage and train dispatchers in the use of daily dispatching systems to provide cost effective, achievable routing solutions that result in on time cost effective daily routes.
Establish, standardize, measure and improve upon key performance indicators including (cost, customer service, asset utilization and customer data integrity for both daily dispatching and strategic route planning in order to build capabilities, and ensure we are getting the full benefits out of these powerful optimization tools.
Ensure route planning group are executing against standard operating procedures to maintain an accurate customer information database, ensure optimized seasonal routing structures are updated with the active involvement of the sales center management, local logistics team and reviewed with drivers.
Ensure distribution supervisors are managing delivery assets (labor and vehicles) in an efficient and effective way and are actively managing compliance to plan for both total hours and kilometers
Ensure distribution supervisors are effectively coaching their drivers and spending a minimum of 30% of their time on route, observing drivers are in line with standard operating procedures and company policy regarding safety, security, productivity and customer service requirements
Ensure distribution supervisors are effectively managing cost, productivity, customer service, asset utilization, safety and regulatory compliance through daily interaction, standard operating procedures, formal monthly operating reviews .and other forms of communication, coaching and feedback
Bachelor degree in business management or administration
3 - 5 years’ experience in a Distribution supervisory role
Computer skills Microsoft word, Excel, Power Point, SAP
Excellent problem-solving skills
Impeccable written and verbal communication skills
2 Floor, SI Building, No 93, Preah Sihanuk Blvd (274), Khan Daun Penh, Phnom Penh.
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