• Repair Desktop, Laptop computer hardware, creating
blueprints of computer equipment to be built
• Prompt response to requests for technical assistance in
person, via phone, and email
• Diagnose and resolve IT related hardware and software issues
• Work independently within assigned priorities and project
• Be willing to work outside of the standard business hours as
• Clear, courteous and professional verbal and written skills
• Bachelor’s degree in Computer Science, Computer Information
Systems, or similar.
• Experience in Desktop / laptop hardware break fix.
• Experience in HP, Lenovo products is an added advantage.
• Experience supporting Windows 7, Windows 8.1 and Windows 10.
• Basic network connectivity troubleshooting skills.
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